DODAs Management Solutions is a human resource recruitment organisation in India dedicated to helping clients build their talent pool. Our team of professional recruiters, some with high experience in the human resource industry, complimented by deep domain expertise in recruitment and selection are capable of delivering recruiting services of the highest quality with end-to-end support.

DODA has a dedicated team of domain expert recruiters delivering quality recruitment and staffing solutions.We have successfully implemented recruitment practices across industries & Indian Organisations:

  • Telecom
  • IT
  • Education
  • Retail
Associate Engineer Experience : 0 to 1 years
Job Description
  1. Handle daily incident and send reports to InstaCC – SOC TCL Team and customer and maintain it for record.
  2. Verify the local hygiene issue (headset connection etc.) at agent desktop at the start of the business and engage local IT as and when require.
  3. RCA/PCA tracking for any major incident.
  4. Handle customer queries and concerns and get them addressed with help of respective teams
Qualifications | Experience
  1. ? B.E /B. Tech/ MCA/MSC/BSC
  1. MUmbai